Gartner 2011 – episode 3
Thursday, November 10, 2011 by Theo Punter


Worldwide there are about 50 billion devices connected to the internet and it's predicted to rise to somewhere near 200 billion in the coming years. Mind you there are about 7 billion people on this planet. There is about 15 petabyte of new information daily on the internet and our digital memory is reflected by around 100 billion searches monthly. Listening to the major business, technology and social trends, the statement which alerted me most was 'if you focus on technology only, you miss the point'. We don't because in addition to passion for technology, we – as a company – stand for passion for solutions and customers.

Customers expect 'more' from their suppliers in their quest for enterprise agility - they expect to be challenged on all aspects from (development) process optimization to innovation. There were, of course, lot's of talks about sourcing, agile and enterprise architecture, the last one a bit of a red thread in balancing between agility and stability. Pace layering application landscape and designing the appropriate way of working for each layer was a bit of an eye-opener for me - just a simple logistical principle: don't mix things with different dynamics. Sounds rather simple, the agile way of working fits best with the most dynamic layers of applications and waterfall fits best with long-lasting not so dynamic applications. In this perspective, working with methodologies like Scrum also demands for well–established governance not only between scrum projects themselves but also with waterfall projects. You can imagine that overall governance including distributed teams and outsourced responsibilities is not a simple thing. And outsourcing and nearshoring is something inevitable according to Gartner not only for competitiveness but also for in–depth specialized knowledge. So let's radiate the passion and challenge our customers!

3 comments

Comments
Matt Sampalean
Fluid Trends|Managing Partner|It's great to see how many companies are coming around to the simple notion that what they build are tools that complement the human experience rather than products that serve mostly to pad the bottom line.
As more companies come to this realization and begin to engage clients at a more personal level - whether on social networks or in direct exchanges - clients themselves will be challenged to contribute and innovate alongside the companies with whom they are engaged.

Sounds like Gartner 2011 had some great keynotes!
1/4/2012 6:22:52 PM

Peter Ticoalu
ISDC|Solution Manager|Due of the fast moving changes in technologies and society, the availability of information between companies and consumers are changing. Consumers are better advised and they can compare products and services fast. Consumers are buying based on their perception of the products and the relation with the company (positive reputation is important for companies). So for the consumers it is important to choose which products and company fits the best to their needs. For companies it is important to make dynamic changes (agile and flexible) happen.
The only way to do this is by ‘Agile-organization and -Methodology’ where independent internal and external units (supplier) can work together in changing the structure so that the continuous change of request by the consumers can be met.
The best fit to use agile working and development (SCRUM) is, when consumers 'hit' the company product and company info (interface) and that is at the front (-office and mid-office).
Agile means create a value-chain by relatively independent units that is far more flexible to jump in into the changes of the market. It is the only manner to make this distinction as a company and on the long run to survive.
11/10/2011 4:45:44 PM

Ovidiu Dolha
ISDC|Developer|Great insight Theo.

Mixing things with different dynamics is indeed an unwise approach. Nevertheless, I think it's quite a challenge to overcome it. In my view it all starts with putting sufficient effort in getting to know your customers and not assigning any framework prior to this. It should also be useful to have thresholds and guidelines to help choose the best fitted framework, methodology, team and type of solution(s). These guidelines should be subject to constant improvement, achieved by a proper assessment of both successful and difficult cases from the past.
11/10/2011 4:20:57 PM

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